I applied online. The process took a week. I interviewed at Bristol Myers Squibb. Quick 20 minute call with HR. Next day an hour+ with the person I would work with most closely - immediate supervisor, but would be working as a peer and backup person for their position.
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Last updated on October 11th, 2020 at 07:53 am
What will happen in your maintenance technician interview depends on the company you want to work for, and the exact job offer.
Basically, there are two possible scenarios:
If you apply for a job in a hotel chain, or in a company that manages many properties, you can expect a lengthy and difficult interview, with some behavioral questions, and also with a practical test of your abilities.
For example, they may let you to fix something in an interview, or even take you to one of their buildings, and ask you to look for something to fix–to look for defects, or for areas that can be improved in the building.
* A very special case is Amazon (they happen to hire many maintenance technicians at the moment), where you will have to succeed in a Amazon Maintenance Technician Test, consisting of the Amazon Ramsay Test and a few tricky behavioral interviews.
You can prepare for this challenge with the following test practice package, practicing everything once you are still at home, in your comfort zone. It will make your situation 10 times easier once you deal with the timed test as a part of your Amazon interview…
Second possible scenario:
If you apply for a job in a small company, or perhaps in a dormitory, the interview will be quite simple.
They will typically ask only a few questions about your motivation, experience, and certification. In this case, however, personal preferences of the interviewers play an important role on their decision making. You will have to make a good impression on them to have a decent chance of landing a job.
Work portfolio can help you greatly in both cases
Regardless of the company, and the interview, your work portfolio can theoretically win you this technical job contract. You should put together some pictures of you while working, for example while painting a wall, repairing an air conditioning, installing a new switch in the building, etc.
The pictures will convince the interviewers of your readiness for the job. They will not doubt your ability to actually repair stuff, once they see you doing it, once they see it on the pictures in your portfolio.
For more information on how to create, and use a portfolio in an interview, please read the following article: Work portfolio in an interview.
Technical, behavioral, and basic questions
Apart from practical tests, you can get some of the following questions in your job interview:
Why do you want to be a maintenance technician?
Tell them that you enjoy repairing stuff, that it has always been your passion and hobby. Say that you believe you will do a good job on this position.
You can also say that you had a similar position in the past, and would like to utilize your past experience in the new role, for the benefit of your new employer.
The key is to show them that you apply because you really want the job, not just because you need money, or any job, at the moment.
What motivates you in work?
An easy questions for most positions, but not really for this one. Nevertheless, you can once again stress that you enjoy doing what maintenance technicians typically do, and therefor you do not struggle with motivation in work.
If you have a family (or even want to start one), you can say that you feel responsible for them, and want to provide for them (everyone likes responsible employees, people who care for their loved ones, since such employees tend to keep their jobs, and they won’t leave when the first crisis of motivation arises).
What do you think are the ten main duties of a good maintenance technician?
Good answer to this question depends on the particular job you try to get. Study the job description carefully. Think about the problems they (may) experience in the building, and how you can help them to address them.
What is more, try to focus also on the other part of the job. Say that one of your duties is to keep your qualification up to date, to always closely monitor all the problematic areas, to be accessible to other members of the team, and to cooperate efficiently with other people who work in the building, especially in case of an emergency.
Special tip: Download the list of questions as a PDF, to practice with them later, or to use it in your interview template (if you are hiring a new maintenance technician):
interview questions for maintenance technicians, PDF
Tell me about the five most recent defects you had to repair.
They ask this question to assess your real level of experience, but also your attitude to the job, and to other people in the building.
Try to speak calmly about the defects, and do not blame anyone for causing them.
Show them that you can think systematically, and address a wide spectrum of technical problems. On the other hand, it makes no sense to go into technical details, especially if an HR generalist, or a building manager (basically someone who lacks even basic technical skills) leads the interview with you–which will be the case more often than not.
Check also: 15 most common interview questions and answers – Learn how to answer some questions you may face in any interview.
What was the most difficult technical problem you have ever solved in your life, and was there any problem you did not solve?
It is good to show some humility. Nobody is perfect, and nobody can repair everything. Talk about a problem you struggled with, or even didn’t manage to solve on your own. Show us that you consider each challenge a learning experience, and that you are humble enough to ask for help–if you really need it.
Nobody wants to employ a maintenance technician who is too proud (or ashamed) to admit that they can’t repair something.
Do you think you can lead a small group of people? Do you have any experience with leading a team?
This question will come only if you apply for a position of a lead technician, or for a position in a small team of technicians (which can be the case in any bigger building, or in a hotelenvironment). Some tech people struggle with social and communication skills, and your goal is to convince us that you do not belong to this group…
In an ideal case, you should describe a positive example of you leading a team, or being a part of a team, from your professional past.
Other questions
- How would you ensure you’d maintain a professional courteous manner with all residents, vendors, contractors, and fellow employees? (Say that it is natural for you to respect other people, and that you generally do not struggle with maintaining good relationships…)
- What do you think about doing monthly inspections in buildings? Do you think it is appropriate, or the inspections should be more regular? (This depends on the job you apply for, but it never hurts to vouch for more regular inspections. You can even say that you prefer to check, or to monitor, the most crucial things on a daily basis–if there is a time to do that, of course.)
- Describe a perfect boss. (Not an easy question. A good answer is to say that you prefer to focus on your own job–trying to do it as well as you can, and that you prefer not to think much about your boss and what they are doing. Of course, you can say that a good boss should strive to create a good working environment for their subordinates, or go for a similar answer. But I suggest you to focus on your own work, and responsibilities first, and to present this attitude in an interview.)
- What are your strengths and your weaknesses? (Try to talk about strengths that are relevant for the job, or even central. To such strengths belong: responsibility, attention to detail, good observations skills, technical skills, ability to address problems independently, etc. On the other hand, you should pick some weaknesses that aren’t crucial for the job, such as lack of management or leadership skills, average communication skills, etc.)
- Describe a situation when you were under pressure in work.
- Describe a conflict you had with your colleague. (Speak about a situation with a good outcome, and show us that you try your best to avoid conflicts with your colleagues, and that the conflicts do not affect your work, at least not in a dramatic way.)
- Why should we hire you and not the another candidate? (Try to show us the value you can bring to our team. List your strengths, once again. Show us that you have the experience, and that you are ready to do the job from day one. Show some confidence, and believe into yourself, into your chances. If not you, who else should believe in them?)
Conclusion, next steps
Great technicians do not need excellent communication skills, and many of them will struggle in an interview because of that–they have the right attitude, they know how to answer the question, but they struggle to express their opinion in the right way.
If it is also your case, be sure to continue your interview preparation with the following articles:
- Salary negotiation tips – Get as much as you deserve, or even more…
- Behavioral interview questions – You can face some of these questions (dealing with conflicts, feeling pressure, failing) in each maintenance technician interview. Check the article and learn how to answer each question.
- How to get rid of interview nerves – You can’t deliver your best if you stutter, or shake with anxiety. Learn how to get rid of interview stress.
* And if you apply for Maintenance technician job with Amazon, be sure to practice for the test you will face as a part of their rigorous hiring process.
Thank you, I wish you good luck!
Matthew
Last updated on December 7th, 2020 at 03:26 pm
Following a recent study that reported on entry-leveljob interviews in ninety seven different corporations in the United States, we put together a list of fifteen most common interview questions, for the first rounds of interviews.
We analyzed each question. We looked at it from the perspective of an employer, and a perspective of a job seeker.
Short hint explains what the interviewers try to find out with the question, and how you should answer it. Sample answers follow each hint. Enjoy the list!
(Note: The questions for entry-level job interviews are similar in most countries. Keep reading even if you live outside of the US.)
Question no. 1: Can you tell me something about yourself?
Hint: This is often the very first question. It helps the HR managers to get a basic idea of your communication skills, motivation, and interests. It is also an ice breaker, and a good answer will help you to feel more relaxed in the room.
The interviewers do not ask about your education, experience, personal life, or anything else in particular—you can choose the way to introduce yourself.
However, your choice reflects what matters to you. In a job interview, you should talk about your education, working experience, career goals, skills and abilities. You should talk about things that are relevant for the employer.
On the other hand, you can mention one or two hobbies, or tell them something from your personal life. This shows that you have a life outside of work. Check one sample answer below.
I am Mario, 25 years old, and I have just finished my Masters in Economy. I enjoy team work, and I am looking for my first job, ideally in a big company. I want to learn, and meet like-minded people in work. In my free time I like to run, read, and meet with friends. I try to have positive outlook of life, and take everything that comes my way as an opportunity to become a better person.
Question no. 2: Why did you apply for this job?
Hint: Motivation is one of the deciding factors in every single job interview. Do you apply for a job just because you want to earn money, or graduated from the field? Do you apply only because you need a job, or do you really want to have this particular position?
Your goal is to convince the employer that you genuinely want to work for them, and that you have a good reason for choosing their offer (and not an offer of one of their competitors).
Pre-interview research should help you to find a good answer. You should learn something about the working environment, their vision and goals, the value they bring to their customers and business partners.
Try to look for something that goes beyond your personal role in the company, something you can praise, something that resonates with you.
I really like the job description and believe I can fit here, and bring some value to your team of financial analysts. On the top of that, I have the right education for this position, and I would enjoy working in an international environment.
Your store is just ten minute away from my apartment, and I shop here regularly. I like the way you approach customers, and I would be proud do be a member of your team. On the top of that, I like the vision of your company, the way this store is organized, and overall I have a good feeling about the place.
Special Tip: You can download all 30 questions (screening and behavioral) in a simple, one page long .PDF, print it, and practice your interview answers anytime later, with a friend, or alone:
Question no. 3: Why did you leave your last job? / Why are you planning to leave your present job?
Hint: Changing a job, or even a career, is completely normal. Nevertheless, employers want to understand why you plan to make a change, or why you were forced to make your move.
They try to understand whether they can count with you in a long run, and how it will feel to work with you. Do you look for good things, or for bad things in a job? Do you demand a lot from your colleagues, or do you demand a lot from yourself?
Regardless of your past experience, you should focus on good things. Even if they fired you in your last job (for no real reason), try to speak nicely about your former colleagues and employers.
Nobody wants to hire an employee who will complain about everything, a person who always looks for the worst…
I had my job in a restaurant for four years. I enjoyed the company of my colleagues, and believe that I helped the guests to enjoy the place. But I needed a change. The duties were repetitive, and I felt I was not moving forward anymore. That’s why I left, and decided to apply for your offer, as I really see a potential for learning and growing in your company.
They fired me because I had a different opinion than the director of the company. Nothing wrong with him—we just had a different philosophy of leadership, and how things should be done. Maybe he was right, maybe I was—only time will tell. But I do not want to live in the past. Now I am here, looking for a new challenge, and an opportunity to help your company to prosper.
Question no. 4: Can you tell me something about your education?
Hint: A degree has never made a good employee of anyone. Nonetheless, HR managers will often inquire about your education, trying to understand your attitude to learning.
You should focus on the practical skills and abilities that will help you in your new job. These matter more than the names of degrees and educational institutions–unless you graduated from Harvard or Cambridge, obviously :).
I have studied at ABC University. I acquired knowledge of statistics, project management and accounting, beside many other subjects. I took part in projects and competitions we had at school. I believe that my education and internship that followed prepared me perfectly for a job in your company.
* Special Tip: Besides asking you questions, many companies will let you complete a series of tests (the so-called assessment center). Testing your numerical and verbal abilities, English skills, behavioral tendencies, and other, they get a good picture about your readiness for the job.
The only way to prepare for the tests is practicing them in advance. We strongly recommend the following assessment test practice package (more than 100 online practice tests) from JobTestPrep. Be sure to check it out especially if you apply for a job in a big corporation, because almost all Fortune 500 companies use assessment tests in their interview process…
Question no. 5: Can you tell us something about your working experience?
Hint: Employers can read about your experience on your resume. Nevertheless, they want to hear what matters to you, and they want to see your attitude to work.
You should pick one or two roles that are most relevant for your current job application, and then you should speak about your duties, achievements, and lessons you learned while having them.
If you had just one job in the past, and it was completely irrelevant to the one you try to get, you can at least say that the experience helped you to gain basic working habits, and simply to prepare for an employment in general.
I have worked only at Walmart so far. But I learned a lot there, how to approach the customers, how to work with other people. It is not such as easy job as it seems, since the workload is heavy most days. But I do not complain, just I hope to get a better job now, and learn something new again.
As you can see on my resume, this is my first job application. But I have done some volunteering for Red Cross, and I worked a lot with my father while we were renovating the house. I believe that I know what it means to have a job, and I am eager to finally start working somewhere, after many years of studying, and preparing for employment.
Special Tip: Running out of time, or feeling anxious before your interview? Check our Interview Success Package for brilliant answers to 105 interview questions, including difficult scenario based questions. Up to 10 sample answers to each question, and your ticket to a coveted job contract. Check out some amazing sample answers directly on the product page.
Question no. 6: Why should we hire you (and not someone else)?
Hint: If someone hires you for a job, they will pay you a monthly salary, and they will also pay money to the government–just for having you onboard.
Will you become a great investment, an asset for their team, or will they just lose money hiring you? HR managers try to find the answer.
This is arguably one of the most difficult questions. You should focus on something unique, a value you can bring to their team. Sample answers should give you some inspiration.
And when you can not find anything special, you can at least list relevant skills and abilities that make from you a great candidate for the job.
I had the very same job with one of your competitors, and I can bring a new perspective to your team. We can talk about things they did better, and I believe my feedback and experience will help to improve your own results.
I am young, eager to learn, and motivated to work hard. I have passion for numbers, and I would really enjoy having this job. Of course I haven’t met the other applicants for the job, and it is hard to tell whether I am the best one.
Question no. 7: What are your strengths?
Hint: Professional interviewers should identify your strengths—without inquiring about them. They get their salary for this capacity.
Nevertheless, you can meet a variety of bodies in your interview. Sometimes the person leading the meeting can have little or no experience with interviewing people for the job (think owners of small business, or HR generalists who are just starting their career).
In this case, the question makes at least some sense.
You should pick relevant strengths. If possible, you should elaborate on your answer, saying how you demonstrated your strengths in your career, how they helped you in the jobs you had (if you had any jobs before).
I love to talk to people, and I believe I do understand them well—what they need and desire in their lives. My empathy helped me in my volunteering experience in a nursing home, and I hope to use this strength in my career as a social worker.
Responsibility is my greatest strength. I consider my job the first priority, and it has never happened to me that I came late to work, or that I did not finalize my tasks in time.
Question no. 8: What are your weaknesses?
Hint: I will repeat myself. Professional interviewers should identify your principal weaknesses after talking to you for five minutes, or even for less. At least I can do that :).
But anyone can lead an interview with you, and good interviewers often also use this question, trying to see what you think about yourself. Can you admit having a weakness? Are you humble, or over-confident?
Those who believe to have no weaknesses can hardly move forward in life, since they do not see any areas for improvement. This is not a picture you want to present in an interview. Show us your weaknesses, and tell us how you work to improve on them.
I am not very patient. That’s obviously bad. But I am working on it, trying to control myself, staying tolerant to my colleagues. It is not easy, but I have definitely made some progress in recent years.
Sometimes I struggle to focus on my duties. However, I practice every day, trying to eliminate useless thoughts, and my concentration has improved over the years. I still continue working on it though, trying to eliminate distractions in work.
Special tip: Interview question about your weaknesses in no way the most difficult question you will face, or the most important one. Check our Interview Success Package to see what the real deal-breakers are in the interviews, and how to answer them.
Question no. 9: What are your goals in five years time?
Hint: Every responsible person has some goals. When recruiters ask you about your goals and dreams, first of all they want to hear that you have some goals.
Secondly, your goals should somehow relate to their business, or at least they should not interfere with their goals and dreams.
For example, if you dream about running your own business, or about traveling the world, avoid mentioning it in your answer. Companies do not want to hire people who will leave them after a year of employment, to pursue their traveling or entrepreneur dreams…
Goals do change, and nobody can blame you for changing your mind after working in a company for a few months (or even only for a few weeks). Once in an interview, however, you should say things that will help you to get the job.
I would like to have a managerial role in five years time. However, I understand that I need to learn a lot before it can happen, and I believe that this entry-level position in your company is a perfect starting point for my career.
I do not dream much about the future. If I have a teaching job, and if I do it well and get a good feedback form my students, it will make me happy in my life. That’s likely my only goal—to be happy, and to do my best in both professional and personal life.
Question no. 10: Tell us about your greatest achievement.
Hint: Employers try to find out if you have just “gone to the job” (or to the school), or if you actually tried to achieve something while doing your routine.
Whenever possible, you should speak about your achievements from the perspective of an employer (helping them to find new customers, helping them to improve their reputation, building good atmosphere on the workplace, earning more money, etc), rather than achievements from your own perspective (getting promoted, earning a degree or certification, etc).
If you have no other option, however, you can talk about personal promotion, employee of the month award, or other recognition of your good work for the employer.
If you apply for your first job, however, you can speak about achievements from your personal life. For example, a chain smoker who managed to quit smoking recently shows their strong determination and will.
When I worked in sales at ABC Inc., our sales volume grew by twenty percent or more each year. It was a team work, and we helped their business a lot.
I have become a better person over the years. I learned to listen to others, and to see the good things in people, which is something I had struggled to do early in life. I consider this my biggest achievement, since it made my life better, and I hope people enjoy my company more.
Question no. 11: What characterize a good boss/ colleague from your point of view?
Bristol Myers Squibb Panel Interview
Hint: You won’t work alone. Employees interact with each other, and the interviewers try to find out if you can fit into the team.
You should avoid going for something personal in your answer, for example saying that you prefer young colleagues, or that you work better under a boss who is older than you.
Such an answer could easily backfire—if a boss was a young man, they would not hire you. I advise you to mention something general, and to emphasize that you can get along with anyone.
Ideal boss doesn’t exist, and it doesn’t even matter to me. I want to focus on my job, and on my duties, and I try to avoid any conflicts with other employees.
Everyone is different, and I respect the individuality of each person. But I do not try to think much about my colleagues, what they should do better, how they should act in their job. I simply prefer to focus on my own duties, and good attitude to other people. That is the only thing I can control.
I can get along with anyone, and I do not have special preferences. The most important thing is to see that my colleagues try their best in work, day in day out. But whether they are old or young, whether they like dancing or watching movies doesn’t make any difference to me.
Question no. 12: What motivates you in work?
Hint: Interviewers try to find out whether you work only for money, or are driven by something else, a meaningful purpose you see in your job, or at least your desire to make someone else happy.
Your motivation is actually tested during the entire interview, and you should demonstrate it with the enthusiasm for the job offer, for your future, and for the world in general.
Answering this particular question, however, you should speak openly about your motivation, something that drives you forward.
It can be a desire to help people (great choice for a nurse, a social worker, a teacher), and it can be a desire to support your own family, simply a goal to live well. One way or another, a good answer should always exceeds your own personal needs and desires.
Meaningful purpose of this job motivates me. I would be proud to teach young children, as I believe I can become a good role model for them. And I do not want to be a bad role model, so you can be sure I’d try my best in each class.
I have a family, and I love them. I try my best to support them, and this job would help me greatly. While it is not the most fascinating job one can have, it is definitely fine for me. Even if it gets boring sometimes in work, I always try my best. It’s not for my own sake…
Job Interview Questions&answers
Question no. 13: What are your salary expectations?
Hint: If they start talking about salary it is mostly a good sign.
It means that they consider hiring you (unless they just blindly follow an interview template, and ask every job candidate exactly the same questions).
Anyway, you should say that your salary is not a deciding factor, and that you didn’t apply having a number on your mind.
If they insist on hearing a number, however, you should have something to backup your claim (the statistics about an average salary for the position, the sum of money you earned in your last job, etc.). Let’s have a look at some answers.
I like the job description, I like your bank, and I would be happy to have this job. But as far as my knowledge goes, average salary for a teller in your institution starts at $29,000. I would accept that number for the start.
This is my first job application, and I am motivated to learn. I understand it is an entry level position, so the salary offer won’t be great. At the same time, however, the possibilities of promotion are almost endless, so I would accept your standard salary offer for the newcomers.
Question no. 14: When can you start?
Hint: Most employers prefer to see their new hires on board as soon as possible. If you can start immediately, say it, and stress that you are not waiting for any other interviews.
And if you can not start immediately (bearing in mind notice period requirements, or other reasons), explain it clearly.
You can even turn this answer to your advantage. You can show you right attitude to work, saying that it would be irresponsible to leave your current employer without finishing the work you have started.
I am eager to start as soon as possible. I have applied also for two other job offers, but this one is my first choice. If you need me tomorrow, I can be here in the morning.
I could possibly start tomorrow, but I want to finish the project I currently work on with my employer. It would be unprofessional if I just left. I need two or three weeks at least to finish it, and then I can start working here. But I am ready to sign the contract today, and you can be sure that I won’t change my mind about your offer.
Question no. 15: Do you have any questions?
Hint: You will get a chance to ask some questions in your interview. It is good to ask one or two questions at least, since it shows that you still want the job, after everything that has been said and done in your interview.
But you should not ask about something that was already discussed, or about something that was clearly explained on the job description.
Bms Certification Tech Mahindra
Focus on their working environment, next steps of recruitment process, company culture, their goals and plans, their product portfolio.
What are the next steps of recruitment process? Is there anything else I can do to improve my chances of getting this job?
I really like your product ABC. Can you tell me more about the plans you have with the product, and the innovation you plan in the future?
Do you set any goals for sales managers, such as monthly sales volume?
Screening part is just the start of the interview process
Bms Interview Questions Answers Pdf Questions
So you made it to the end. Wonderful!
Sample Interview Questions
But you should know that after passing the first, screening part of interview process (phone interview, online interview, group interview, or simply the first interview with the employer), you will often have to deal with behavioral questions (second interview, final interview), and sometimes also the assessment test(s). That’s when the real “fun” starts…
Bms Interview Questions Answers Pdf
Assessment tests help the employers learn more about your personality, emotional intelligence, IQ, and other important things that determine your readiness for the job. They may let you complete verbal reasoning test, numerical reasoning test, personality test, and many other tests. These tests are common especially in Fortune 500 corporations, and the only way to prepare for them is practicing… We recommend the following assessment test practice package (over 100 online practice tests), which should suffice you to prepare for the assessment center in any big corporation.
And for the behavioral questions we have a separate article here. Check it out to see how to answer these questions. I hope you will manage to prepare for all challenges of the hiring process, and eventually sign a great employment agreement. Good luck to you!
Interview Tips
Matthew
May also interest you:
- Interview Success Package – Multiple fantastic answers to 104 interview questions – basically everything a hiring manager may throw at you. If you are tired from reading countless articles and from getting a headache while preparing for your interview, this is a way to simplify things, and to streamline your interview preparation.
- Interview preparation tips – Learn how to prepare for your interview, in every sense of the work (what to wear, what to bring, how to get rid of stress)
- Interview questions for different job titles – Find your job on the list, and learn how to answer interview questions that are specific for your job field.